Frequently Asked Questions

Q: Can I get quantity discounts?
A: Yes. We have several price structures, including but not limited to, less than ten rolls a year, 10 to 50 rolls a year, and over 50 rolls.

Q: Can I become a stocking dealer of Playfield products?
A: Yes. We encourage larger companies such as lumber yards, landscape suppliers, pool suppliers, and home product warehouses to stock our products and then resell them to not only the public at MSRP, but also to local landscapers, home developers and municipalities at our dealer prices. Stocking dealers are able to make a substantial profit reselling our products.

Q: Does Playfield install turf?
A: Playfield is not in the business to install synthetic turf but we can help train your staff to do it.

Q: I've been hearing about lead in turf, is your turf safe?
A: Yes, our line of turf is Lead Safe as they are made with Polyethylene and not nylon. We strive to keep ahead of our competitors by going above and beyond what is required when it comes to government regulations for lead.

Q: How do I learn to install synthetic turf?
A: We provide written instructions, in English and Spanish, and may have installation seminars occasionally depending on interest.

Q: Does synthetic turf expand and/or contract with varying temperatures?
A: Yes. As with most carpet or concrete products, turf expands and contracts with cold and hot temperatures. Larger continuous installed areas are more affected by this. Nail boards are suggested for large applications. Please contact us for more information as the amount of allowances for this vary by product and size of installation.

Q: What does the weight of Synthetic Turf mean?
A: Weight of the turf was designed to mean the turf without any backing (tuft only) for a square yard of material. However, some companies include some of the backing or all of the backing, and even highly inflate the weight factor. Some of our turf at 50oz. is heavier than some competitors' who claim their product is 80 oz. Don’t be confused, get a sample kit, then compare other brands and you will find Playfield USA turf is the best turf available, at the best price available.

Q: Should I use an all rubber infill, silica sand infill or a combination?
A: Playfield leaves that decision up to the installer and homeowner. However, we do not recommend rubber infill for landscape synthetic turf. We recommend acrylic coated sand for that application. We have found rubber infill to be best for athletic fields. Silica sand also works and you do not want any sand that has rough edges as it can damage the turf fibers if a lot of traffic is on the grass. However, many installers choose to install our turf without infill and customers are still happy with the results.

Q: Where do I purchase infill from?
A: Silica sand is sold as play sand in home improvement centers. Acrylic coated sand is sold as a pallet load only (60 - 50lb bags). Please contact us for that pricing information.

Q: Where can I get accessories for turf installation and maintenance?
A: Click here to view available accessories for turf installation and maintenance..

Please contact us for pricing and ordering information.

Q: Where does the turf ship from, and how long before I get my order?
A: It ships DIRECT from the factory in Georgia where we stock our turf, ready for shipment. Your order takes anywhere from 2 to 7 days depending on your location and order amount. Most customers receive their turf in 2 to 4 days. We also have a warehouses in AZ, CA and NV where you may be able to pick up your turf if you are in the area. Future warehouses are planned across the country.

Q: I am presently a dealer of synthetic turf and bought an exclusive dealership to sell and install turf in my town. Now I am having trouble buying turf from my supplier. Can I buy turf from Playfield?
A: Yes, you can. We do suggest that you carefully read your dealer agreement with your present supplier, as we do not want to infringe on existing contracts. If you cannot buy turf from your supplier, then we are here to help.

Q: As a dealer in turf, we have been selling a special blend and weight. Can you match what we are presently selling and installing?
A: Generally, yes. We do have minimum purchase requirements for special orders and we cannot infringe on products that are trademarked or patented.

Q: How do I pay Playfield for turf orders?
A: We accept Credit Cards, money orders, cashier checks, company checks, direct deposit and wire transfers into our account. Payment is usually made prior to shipment. COD orders are shipped to qualified businesses. Credit Card orders are charged an extra 3% to cover fees. Company checks are held until cleared by the bank.

Q: How large and heavy are rolls of turf? How many square feet are on a roll?
A: A normal roll is 15’W X 125’L and weighs approximately 1200 lbs. We can sell smaller rolls starting at 15’W X 25’L that weigh approximately 200 lbs. A full role with have approx. 1875 sq. ft, a small will have approx. 375 sq. ft. Rolls may vary in size and you will be contacted with the exact length. A normal installation of a backyard is around 40’ X 30’ or 1200 sq. ft. Different rolls can be seamed together, saving waste of turf.

Q: Is there an independent organization that specializes in synthetic turf that can supply non-biased information?
A: Yes, the Association of Synthetic Turf Installers at ASGI is there to help any turf installer.

Q: How can I ask more questions?
A: Feel free to email your questions to